Privacy Policy Page

In force as of June 3, 2026

The protection of your personal data is a priority for MTSTORE. This Privacy Policy is intended to inform you of the manner in which the company French Deli Group LLC (hereinafter "the Seller" or "We"), in its capacity as data controller, collects, uses, stores, and protects the personal data of users and customers (hereinafter "the Client" or "You") of the MTSTORE website.

1. Data We Collect

We collect and process personal data that you voluntarily provide to us during your navigation on the website and when placing orders:

• Identity and Contact Information: First name, last name, email address, phone number, billing address, and delivery address.

• Payment Information: Data related to your credit/debit card or transfer information (this data is securely processed by our payment providers; we do not store your full banking details).

• Navigation Data: IP address, browser type, browsing history on our site, cookies.

2. Why We Collect Your Data

The processing of your personal data is based on the execution of the sales contract or on our legitimate interest. Your data is used for:

• Management, validation, invoicing, and delivery of your orders.

• Processing claims and managing customer service.

• Sending commercial information or newsletters (only if you have explicitly consented).

• Improving the performance and security of our website.

3. Data Retention Period

Your personal data is stored only for the duration necessary for the purposes for which it was collected:

• Customer Data (Accounts and Orders): Retained throughout the duration of the business relationship, then archived for a period of 5 years for evidentiary purposes (legal and fiscal obligations).

• Commercial Prospecting Data (Newsletters): Retained for 3 years from your last contact, unless you choose to unsubscribe earlier.

4. Sharing Data with Third Parties

Your personal data is never sold or rented to third parties. However, it may be shared with trusted service providers essential for the proper operation of our business:

• Our transport providers (for the delivery of your products).

• Our secure payment solutions (for processing your transactions).

• Our web host.

5. Your Rights (GDPR)

In accordance with European regulations (GDPI/RGPD), you have the following rights regarding your personal data:

• Right of Access and Rectification: You can request to view and modify your data at any time.

• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data (excluding legal storage obligations).

• Right to Object: You can object at any time to receiving our marketing emails by clicking the unsubscribe link at the bottom of each email.

To exercise any of these rights, simply contact us by email at: contact@mtstore.fr.

6. Data Security

We implement all appropriate technical and organizational measures (such as SSL encryption protocol) to protect your personal data against unauthorized access, alteration, disclosure, or destruction.